Right of withdrawal
Right of Withdrawal for the Sale of Goods
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their
independent professional activity.)
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you
have ordered one or more goods as part of a single order and these are delivered uniformly;
- on which you or a third party designated by you, who is not the carrier, have taken possession of the last goods, provided that
you have ordered several goods as part of a single order and these are delivered separately;
- on which you or a third party designated by you, who is not the carrier, have taken possession of the last partial shipment or the last item,
provided that you have ordered goods that are delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must inform us (Jeffrey Judt, Südring 65a, 32257 Bünde, Phone no.: 15204354521, Email address:
kontakt@rosevie.de) by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from
this contract. You may use the attached model withdrawal form, but this is not
mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period
has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the
exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery
offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to
withdraw from this contract. For this reimbursement, we will use the same means of payment as you used for the
original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees
for this reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back
the goods, whichever is the earliest.
You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you inform us of the withdrawal from this
contract. The deadline is met if you send back the goods before the period of 14
days has expired.
You bear the direct cost of returning the goods.
You only have to pay for any diminished value of the goods if this diminished value is due to handling other than what is necessary to ascertain the nature,
characteristics and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice or determination by the
consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in contracts
- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their
seal has been removed after delivery;
- for the supply of goods if these have been inseparably mixed with other goods after delivery due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after
delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To Jeffrey Judt, Südring 65a, 32257 Bünde, Email address: kontakt@rosevie.de :
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.